Shipping Policy

 Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Methods

We ship through UPS

Shipping options will be displayed at checkout.

Shipping Responsibility

Customers are responsible for:

• Providing accurate shipping information
• Ensuring products are permitted in their jurisdiction

Flatirons Research Co is not responsible for:

• Carrier delays
• Customs delays
• Lost shipments due to incorrect addresses

Lost or Stolen Packages

If a package is marked as delivered but cannot be located, please contact the shipping carrier directly. Flatirons Research Co cannot guarantee replacement of stolen packages.