Refund Policy
Flatirons Research Co
Due to the nature of research products, all sales are generally considered final unless otherwise specified.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
To process a replacement or refund, we may require:
Order number
Photos of the damaged product
Description of the issue
Non-Returnable Items
The following items may not be returned:
Opened products
Used products
Products damaged due to improper handling
Refund Processing
Approved refunds will be issued to the original payment method. Processing time may vary depending on the payment provider.
