Terms & Conditions

Last Updated: September 26, 2026

 

These Terms & Conditions (“Terms”) govern access to and use of www.flatironsrc.com (the “Website”) and transactions with Flatirons Research Co (“Flatirons Research Co,” “Company,” “we,” “our,” or “us”).

Please read these Terms carefully before using the Website or submitting an order request.

 

1. Acceptance of Terms

By accessing or using the Website, creating an account, submitting an order request, or otherwise interacting with Flatirons Research Co, you agree to be bound by these Terms and all policies incorporated into them by reference.

If you do not agree to these Terms, you should not use the Website or submit an order request.

These Terms apply to visitors, account holders, purchasers, and other users of the Website.

 

2. Eligibility

By using the Website or submitting an order request, you represent and warrant that:

• You are at least 21 years of age

• You have the legal capacity and authority to enter into these Terms

• Information you provide to us is accurate and complete

• You will comply with all applicable federal, state, and local laws and regulations

• Your use of the Website and any products obtained from Flatirons Research Co will comply with these Terms and applicable policies

Flatirons Research Co reserves the right to restrict access, refuse service, decline an order request, or terminate an account when reasonably necessary to protect the Company, its customers, or its legal and regulatory obligations.

 

3. Research Use Only

All products offered by Flatirons Research Co are sold exclusively as research materials for legitimate laboratory research and analytical purposes only.

Products offered through the Website:

• Are not for human or veterinary use

• Are not for human or animal consumption

• Are not intended for medical, therapeutic, diagnostic, clinical, or household use

• Are not offered as drugs, foods, dietary supplements, cosmetics, or consumer products

• Must not be administered to, consumed by, or otherwise used in or on humans or animals

By submitting an order request, you represent and agree that products are being acquired solely for legitimate laboratory research or analytical purposes.

You are responsible for determining whether acquisition, possession, handling, storage, research use, and disposal of a product are lawful and appropriate in your jurisdiction and research environment.

Flatirons Research Co does not authorize, recommend, or promote any use of its products outside their stated research purpose.

Additional information is provided in our Research Disclaimer, which is incorporated into these Terms by reference.

 

4. Regulatory Status and No Medical Claims

Products offered by Flatirons Research Co are research materials and are not offered for use as approved drugs, medical treatments, diagnostic products, dietary supplements, or other consumer products.

Nothing contained on the Website, including product descriptions, research materials, scientific references, educational content, analytical documentation, or communications from Flatirons Research Co, is intended to constitute:

• Medical advice

• Veterinary advice

• Diagnosis or treatment recommendations

• Therapeutic guidance

• Instructions for human or animal administration

References to published scientific literature, molecular pathways, biological mechanisms, experimental models, or areas of scientific investigation are provided solely within a research and informational context.

Such information should not be interpreted as a representation regarding the safety, effectiveness, or suitability of a product for human or veterinary use.

 

5. Product Information and Analytical Documentation

Flatirons Research Co attempts to provide accurate product descriptions, specifications, analytical documentation, and other research-related information.

However, product information may be updated or corrected when necessary.

Batch-specific analytical documentation may be provided where applicable. Testing methods and results may vary depending on the product, batch, and analytical methods employed.

Researchers are responsible for reviewing documentation associated with the specific material received.

 

Unless specifically supported by applicable batch documentation, Flatirons Research Co makes no representation that a research material is sterile.

The availability of analytical documentation does not indicate that a material has been evaluated or approved for human or veterinary use.

 

6. Order Requests and Acceptance

Submitting an order request through the Website does not necessarily constitute acceptance of the request by Flatirons Research Co.

We reserve the right, to the extent permitted by law, to:

• Accept or decline an order request

• Request additional information

• Verify information associated with an order

• Limit quantities

• Correct pricing or product-information errors

• Cancel an order when reasonably necessary

• Restrict transactions involving suspected fraud, misuse, or violations of these Terms

An automated email, order number, or acknowledgment that an order request was received does not necessarily constitute final acceptance of the transaction.

You are responsible for ensuring that all information submitted with an order request is complete and accurate.

 

7. Pricing and Transaction Information

We attempt to ensure that prices and other transaction information displayed on the Website are accurate.

However, typographical, technical, or administrative errors may occasionally occur.

Flatirons Research Co reserves the right to correct pricing or product-information errors before an order is finalized, subject to applicable law.

Where a transaction involves a third-party financial or transaction service provider, use of that service may also be subject to the provider’s applicable terms and policies.

 

8. Shipping and Delivery

Orders are shipped in accordance with our Shipping & Delivery Policy, which is incorporated into these Terms by reference.

Orders are generally prepared for fulfillment by the next business day. Processing times may vary because of weekends, holidays, unusually high order volume, product availability, or circumstances outside our reasonable control.

Carrier transit estimates are estimates only and do not include order-processing time.

Customers are responsible for:

• Providing complete and accurate shipping information

• Reviewing shipping information before submitting an order request

• Ensuring that possession and receipt of research materials are lawful in their jurisdiction

Flatirons Research Co is not responsible for carrier delays, weather disruptions, transportation interruptions, or delays resulting from incorrect or incomplete shipping information to the extent permitted by applicable law.

Please review our Shipping & Delivery Policy for additional information concerning tracking, delayed shipments, damaged packages, and delivery issues.

 

9. Damaged or Incorrect Orders

Customers should inspect shipments promptly following delivery.

If an order arrives damaged or contains an incorrect product, contact Flatirons Research Co within 7 days of delivery.

Please provide:

• Your order number

• A description of the issue

• Photographs of the product and packaging when applicable

Eligible damaged or incorrectly supplied products may be replaced in accordance with our applicable replacement policy.

Because of the nature of research materials, Flatirons Research Co generally does not accept returns of products after delivery except where required by applicable law.

Eligibility for a replacement will be determined based on the circumstances of the request and applicable policy.

Nothing in this section limits rights that cannot lawfully be waived or restricted.

 

10. Order Changes and Cancellations

If you need to modify or cancel an order, contact Flatirons Research Co as soon as possible.

We will attempt to accommodate requests made before fulfillment begins. However, modifications or cancellations cannot be guaranteed after an order has entered fulfillment or been transferred to a shipping carrier.

 

11. Customer Accounts

Certain Website features may permit or require creation of a customer account.

You are responsible for:

• Providing accurate account information

• Maintaining the confidentiality of your login credentials

• Restricting unauthorized access to your account

• Promptly notifying us if you believe your account has been compromised

You are responsible for activity conducted through your account to the extent permitted by applicable law.

We may suspend or terminate accounts associated with fraud, misuse, unauthorized activity, or violations of these Terms.

 

12. Acceptable Use of the Website

You may not use the Website:

• For unlawful or fraudulent purposes

• To interfere with Website security or operation

• To attempt unauthorized access to accounts, systems, or data

• To distribute malicious software or harmful code

• To scrape, copy, or systematically extract Website content in violation of applicable law or these Terms

• To impersonate another person or organization

• To submit false or misleading information

• To facilitate use of Flatirons Research Co products contrary to their stated research purpose

We reserve the right to restrict Website access where reasonably necessary to protect our systems, customers, or business.

 

13. Intellectual Property

Except for third-party materials used under license or otherwise identified as belonging to third parties, content created and owned by Flatirons Research Co is protected by applicable intellectual-property laws.

This may include:

• Flatirons Research Co names and logos

• Original branding

• Original product photography

• Original graphics and illustrations

• Original written content

• Research and educational materials created by Flatirons Research Co

• Website copy and other proprietary materials

No ownership rights are transferred to users through access to the Website.

You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from Flatirons Research Co proprietary content without permission except as permitted by applicable law.

Third-party trademarks, software, images, fonts, and other materials remain the property of their respective owners.

 

14. Third-Party Services and Links

The Website may contain links to or integrations with third-party websites, shipping carriers, financial service providers, analytics providers, or other services.

Flatirons Research Co does not control third-party websites or services and is not responsible for their availability, content, security, privacy practices, or independent actions.

Your use of a third-party service may be governed by that provider’s own terms and policies.

 

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND GENERAL INFORMATION AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

Flatirons Research Co does not warrant that the Website will operate without interruption, error, delay, or security vulnerability.

We do not guarantee that all Website content will be complete, current, or free from typographical or technical errors.

Nothing in this section eliminates or modifies an express product representation contained in applicable product specifications or batch-specific analytical documentation, nor does it exclude warranties or rights that cannot lawfully be excluded.

 

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLATIRONS RESEARCH CO AND ITS OWNERS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO:

• Use or inability to use the Website

• Unauthorized or prohibited use of research materials

• Improper handling or storage

• Reliance on Website information outside its stated research context

• Third-party services

• Events outside our reasonable control

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

 

17. Purchaser Responsibility

Purchasers are responsible for evaluating whether a research material is suitable for their intended lawful research application.

Purchasers are also responsible for appropriate:

• Handling

• Storage

• Containment

• Laboratory practices

• Disposal

• Compliance with applicable laws and institutional requirements

Flatirons Research Co assumes no responsibility for unauthorized use, misuse, improper handling, or use contrary to a product’s stated research purpose to the maximum extent permitted by applicable law.

 

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Flatirons Research Co and its owners, officers, employees, representatives, and affiliates from third-party claims, liabilities, damages, losses, and reasonable expenses arising from or relating to:

• Your material violation of these Terms

• Your unlawful use of the Website

• Unauthorized or prohibited use of research materials

• Your violation of applicable laws or regulations

• Your infringement of third-party rights

• False or misleading information you provide to us

This provision does not require indemnification to the extent a claim results from the negligence, willful misconduct, or legal responsibility of Flatirons Research Co where such responsibility cannot lawfully be shifted.

 

19. Privacy

Our collection and processing of personal information are described in the Flatirons Research Co Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference where applicable.

 

20. Force Majeure

Flatirons Research Co will not be responsible for delays or failure to perform resulting from circumstances beyond our reasonable control, including:

• Severe weather or natural disasters

• Carrier or transportation disruptions

• Labor disruptions

• Utility or telecommunications failures

• Cybersecurity incidents

• Government actions or restrictions

• Public emergencies

• Supply-chain interruptions

• Other events beyond our reasonable control

This provision applies only to the extent permitted by applicable law.

 

21. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law principles, except where applicable federal law controls.

Subject to any rights or jurisdictional requirements that cannot lawfully be waived, disputes relating to these Terms, the Website, or transactions with Flatirons Research Co will be subject to the jurisdiction of appropriate state or federal courts located in Colorado.

 

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

 

23. No Waiver

Failure by Flatirons Research Co to enforce any provision of these Terms does not constitute a waiver of that provision or of the right to enforce it later.

 

24. Assignment

You may not assign or transfer your rights or obligations under these Terms without prior written consent from Flatirons Research Co.

Flatirons Research Co may assign its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or other lawful business transaction, subject to applicable law.

 

25. Entire Agreement and Incorporated Policies

These Terms, together with applicable policies and notices incorporated by reference, constitute the agreement between you and Flatirons Research Co concerning your use of the Website and applicable transactions.

Incorporated policies include, where applicable:

• Research Disclaimer

• Privacy Policy

• Shipping & Delivery Policy

• Replacement Policy

If a specific policy contains provisions governing a particular subject, those provisions will apply to that subject to the extent they do not conflict with applicable law.

 

26. Changes to These Terms

Flatirons Research Co may revise these Terms periodically to reflect changes in our business, Website, policies, or applicable legal requirements.

Revised Terms will be posted on this page with an updated last updated date.

Changes will apply prospectively from their effective date unless otherwise required by law.

 

27. Contact Information

Questions regarding these Terms & Conditions may be directed to:

 

Flatirons Research Co

Website: www.flatironsrc.com
Email: support@flatironsrc.com

Mailing Address:
1601 29th St, Ste 1292
Boulder, CO 80301
United States

 

RESEARCH USE ONLY — NOT FOR HUMAN OR VETERINARY USE