Last Updated: September 26, 2026

Flatirons Research Co (“Flatirons Research Co,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.flatironsrc.com, create an account, submit an order, contact us, or otherwise interact with our website and services.

1. Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Billing and shipping address

• Account information

• Order and transaction information

• Products ordered and order history

• Information submitted through contact forms

• Customer service communications

• Wholesale or business inquiries

• Other information you choose to provide to us

Payment and Transaction Information

When a transaction involves a third-party financial or payment service provider, that provider may collect information necessary to complete the transaction.

Flatirons Research Co may receive limited transaction-related information, such as transaction status, confirmation information, or other information necessary to process and maintain records associated with an order.

We do not intentionally store complete payment-card or financial-account credentials unless specifically required to provide a service and permitted by applicable law.

Information Collected Automatically

When you access our website, certain information may be collected automatically through cookies, server logs, analytics technologies, and similar tools.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• Referring website or page

• Pages viewed

• Date and time of visits

• Website interactions

• Cookie or device identifiers

• General website usage information

Some of this information may constitute personal data under applicable privacy laws when it can reasonably be linked to an identified or identifiable individual.

2. How We Use Information

We may use personal information to:

• Process, manage, and fulfill orders

• Provide shipping and tracking information

• Create and maintain customer accounts

• Communicate regarding orders, inquiries, or customer support

• Respond to contact-form submissions

• Respond to wholesale or business inquiries

• Maintain business and transaction records

• Operate, maintain, and improve our website

• Analyze website performance and usage

• Detect and prevent fraud, abuse, or security threats

• Troubleshoot technical problems

• Protect our business, customers, and website

• Enforce our policies and agreements

• Comply with applicable legal, tax, accounting, regulatory, and recordkeeping obligations

We may also use information for other purposes disclosed at the time the information is collected or as otherwise permitted by law.

3. Research Use Products

Products offered by Flatirons Research Co are intended exclusively for laboratory research and analytical purposes.

Products are not for human or veterinary use and are not for human or animal consumption.

Our collection of information in connection with an order does not alter the designated research purpose of any product.

Additional information regarding product-use restrictions is available in our Research Disclaimer and applicable Terms & Conditions.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, maintain security, and improve website functionality.

Depending on the technologies enabled on our website, cookies may include:

Essential Cookies

These cookies support functions necessary for the website to operate, such as shopping-cart functionality, customer authentication, security, and checkout functionality.

Functional Cookies

These cookies may remember preferences or provide enhanced website functionality.

Analytics Cookies

These technologies help us understand how visitors interact with our website, including pages viewed, traffic sources, website performance, and other usage information.

Advertising or Marketing Technologies

If advertising, remarketing, or similar technologies are used, they may collect information regarding website activity for advertising or measurement purposes.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.

You may also configure your browser to block or delete certain cookies. Disabling cookies may affect the functionality of some portions of the website.

5. How We Disclose Information

Flatirons Research Co does not sell or rent personal information in exchange for money.

We may disclose personal information to service providers and other parties that assist us in operating our business, including:

• Payment and financial service providers

• Shipping and fulfillment providers

• Website hosting providers

• Ecommerce and website technology providers

• Analytics providers

• Email and communications providers

• Fraud-prevention and security providers

• Professional advisers, including accountants and legal advisers

• Other vendors necessary to operate our website or fulfill orders

These parties may process information according to their own privacy policies or pursuant to agreements governing their services.

We may also disclose information when reasonably necessary to:

• Comply with applicable law or legal process

• Respond to lawful requests from courts, law enforcement, or regulatory authorities

• Investigate suspected fraud or unlawful activity

• Protect the rights, property, or safety of Flatirons Research Co, our customers, or others

• Enforce our agreements and policies

Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.

6. Targeted Advertising and Sale of Personal Data

Flatirons Research Co does not sell personal information in exchange for monetary compensation.

Certain privacy laws may define the terms “sale,” “targeted advertising,” or “sharing” more broadly than an exchange of information for money.

If Flatirons Research Co engages in activities considered a sale of personal data or processing for targeted advertising under applicable law, eligible consumers will be provided with the rights and opt-out mechanisms required by applicable law.

7. Universal Opt-Out Mechanisms

Where required by applicable law and applicable to our data-processing activities, Flatirons Research Co will recognize qualifying universal opt-out mechanisms, such as Global Privacy Control (GPC), for applicable browser or device-based requests.

Such signals will be processed in accordance with applicable privacy laws and the technical capabilities of our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

• The nature of the information

• The purpose for which it was collected

• Order and customer-service requirements

• Fraud-prevention and security needs

• Tax, accounting, and recordkeeping requirements

• Applicable legal or regulatory obligations

• The establishment, exercise, or defense of legal claims

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our business practices and applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission, electronic communication, or information-storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

10. Your Privacy Rights

Depending on your state or jurisdiction and subject to applicable law, you may have rights concerning your personal information.

These may include the right to:

• Confirm whether we process your personal data

• Access personal data we maintain about you

• Correct inaccuracies in your personal data

• Request deletion of certain personal data

• Obtain a portable copy of certain personal data

• Opt out of certain sales of personal data

• Opt out of processing for targeted advertising

• Opt out of certain profiling activities

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding a privacy request where required by law

Not every right applies in every circumstance, and certain information may be exempt from a request under applicable law.

Submitting a Privacy Request

To submit a privacy-related request, contact: support@flatironsrc.com

Please include sufficient information for us to understand and respond to your request.

We may need to verify your identity before fulfilling certain requests. We will use information provided for verification only as reasonably necessary to process the request.

Where applicable law provides a right to appeal our decision regarding a privacy request, you may submit an appeal using the same contact information and indicate that your request is an appeal.

We will respond to valid requests within the time required by applicable law.

11. Marketing Communications

If you receive promotional emails from Flatirons Research Co, you may opt out of those communications by using the unsubscribe mechanism contained in the communication or by contacting us.

Opting out of promotional communications does not prevent us from sending transactional or administrative communications concerning an order, account, security matter, customer-service request, or other existing business relationship.

12. Third-Party Websites and Services

Our website may contain links to websites, services, or resources operated by third parties.

Flatirons Research Co does not control and is not responsible for the privacy, security, or data-handling practices of third-party websites or services.

We encourage users to review the privacy policies of third parties before providing personal information to them.

13. Children’s Privacy

Our website and products are not directed to children.

We do not knowingly collect personal information from children under the age of 13 through the website.

Our products are intended solely for legitimate laboratory research and analytical purposes and are not consumer products.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to address the information as required by law.

14. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, website functionality, legal requirements, or services.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be updated.

We encourage visitors to review this Privacy Policy periodically.

15. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

Flatirons Research Co

Email:support@flatironsrc.com

Mailing Address:
1601 29th St, Ste 1292
Boulder, CO 80301
United States